Frequently Asked Questions
Fees
frequently asked questions. frequently
At enCORE Therapy, we are an out-of-network provider, meaning we have no standing relationships with insurance. We do accept HSA & FSA payments. All appointments are scheduled one-on-one with your therapist for 30’ or 60’ increments. All 1 hour appointments are $180 and 30 minutes are $100. We also offer a 6 visit package listed at $960, which brings your appointments down to $160 each.
Reimbursement
If you choose to submit for reimbursement from your insurance company, we will provide a Superbill which will have all the necessary information your insurance company needs. This Superbill can be found on your patient portal under the payment tab. Do understand, insurance dictates the reimbursement rates, not enCORE Therapy.
Doctor Referral
The state of Kansas has what is called, Direct Access. Meaning you can see a PT with no referral from a primary provider. If you live in the Overland Park, Olathe, Mission or Prairive Village area, all you simply need to do is call us directly to schedule. If you prefer your provider be involved in your care, commutation avenues will be set up.
Cancellation Policy
We understand that life happens, and unexpected circumstances can arise. However, to ensure fairness and maintain availability for all clients, enCORE Therapy has a firm cancellation policy.
Cancellations made within 24 hours of the appointment time will be charged a minimum of $50, up to the full visit fee, depending on the circumstances and the ability to fill the spot.
No-call, no-show appointments will automatically be charged the full visit fee.
This policy is in place to respect both our time and the time of other clients who may be waiting for an appointment. We appreciate your understanding and cooperation. If you have an emergency, please reach out as soon as possible, and we will do our best to work with you.
Contact us to get scheduled.
kelsey@encoretherapykc.com
(816) 945-7742
9220 Foster Street
Overland Park, KS 66212